Purchase information
Delivery, warranty and returns
Before you place an order, please ask us to confirm the details for the exact product and delivery location. This helps ensure the quotation, product revision and fulfilment terms match your requirements.
Availability and pricing
Catalogue prices and availability should be confirmed in writing before payment. For project quantities, request a quotation that identifies the model, quantity, VAT treatment and validity period.
Delivery
Share your delivery location and required date when requesting a quote. We will confirm the available delivery method, timing and any delivery charge before the order is accepted.
Warranty
Warranty cover can differ by model, hardware revision and supplier terms. Ask for the warranty period and claim process for the exact item before ordering, and retain your invoice and product serial number.
Returns
Contact us before returning any item. Eligibility and the process depend on the product condition, packaging, accessories and the reason for the return. Do not send an item back until you have received return instructions.
Need confirmation?
Contact D-Link Suppliers Kenya with the model number, quantity and delivery location.
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